CONTACT US
Support, Access & General Questions
We’re here to help with product access, technical issues, and general questions about METRIX METHOD™ systems.
Email: support@metrixmethod.com
Response Time: 1–2 business days
Before You Email
Most questions are answered here first:
- FAQ
- How It Works
- Refund Policy
- Access / Download instructions in your confirmation email
If you’re contacting support, please include:
- Your full name
- Email used at checkout
- Order number (if available)
- The product purchased
- A clear description of the issue
This helps us resolve your request faster.
Common Support Topics
1) I didn’t receive my access email
Check spam/promotions folders first. If you still can’t find it, email us and we’ll help you restore access.
2) I entered the wrong email at checkout
Email support with your name + order details so we can correct it.
3) Download link isn’t working
Send a screenshot and the device you’re using (iPhone, Android, Mac, PC) so we can troubleshoot quickly.
Business & Partnerships
For collaborations, partnerships, or brand inquiries:
Email: business@metrixmethod.com
METRIX METHOD™ provides educational fitness and nutrition systems and does not provide medical advice.
